What We Expect From Our Team

What We Expect

At Northwest Enforcement, we believe that our success is rooted in the dedication and commitment of our team. Our core purpose, be valuable because nothing less will do, guides everything we do, from how we interact with clients to how we support each other. We expect our team members to embody our core values and take ownership of their roles. Through our team member proven process and our training programs, we invest in our team members so they can provide value for our clients and community.

Team Member Proven Process

From the moment you join NEI, you’re part of a proven process designed to help you succeed. We carefully select team members who align with our core values. We provide thorough onboarding and training opportunities. Our team members start in their roles with the tools and knowledge needed to succeed.

Our team carefully assesses each team member to ensure they are in the right seat. We look at their ability to understand their role. We also look at their desire to contribute meaningfully, and capacity to meet the demands of their job. This benefits both our clients and our team members, setting the stage for success.

Core Value-Led Culture

Our core values aren’t just words. They make us who we are. They guide our decision-making, our interactions with our clients, and our relationships with each other. We expect our team members to not just know our core values, but to find ways to embody them during every shift.

  • Humble: Not too proud to pick up trash
  • Invested: Own it
  • Transparent: Even at a cost
  • Resolve: Improvise, adapt and overcome
  • We Eat Cake: Celebrate like family

The success of our team is also driven by the principles of the Entrepreneurial Operating System (EOS), which guides our internal administration and operations. We believe that when team members fully understand their roles and how they contribute to the bigger picture, they can operate more effectively and make a meaningful impact.

Ownership of Your Role

Investment in your role means ownership of the position and the duties. We trust our team members to treat client property as their own. This means recognizing that the security and well-being of our clients and their properties are in your hands.

Taking ownership goes beyond just following protocols. It involves proactively identifying potential issues, making informed decisions in the moment, and always acting in the best interest of our clients. Whether you’re patrolling a site, managing access control, or responding to an incident, we trust you to take full responsibility for the outcomes of your work.

For example, if a team member notices something unusual during a patrol, we expect them to take initiative, investigate the situation, and communicate clearly with the client and the NEI leadership team.

This level of ownership ensures that we consistently provide the high level of service our clients expect and deserve.

Making a Difference in the Community

Our commitment to our local community is a large part of what sets Northwest Enforcement apart from our competitors. We believe that security is not just about protection. It’s about contributing to the safety and well-being of the communities we serve. We expect our team members to embrace this philosophy and look for ways to make a positive impact in their day-to-day work.

This could mean something as straightforward as providing excellent customer service or going the extra mile to ensure a client’s peace of mind. It could also mean simply treating everyone you encounter with respect and kindness.

We are proud of the work we do, and we expect our team members to share that pride by consistently striving to make a difference. Whether you’re working directly with clients or interacting with the public, your actions should reflect NEI’s commitment to being valuable.

At Northwest Enforcement, we’re committed to creating a supportive and rewarding environment for our team members. If you’re ready to join a company that values hard work, integrity, and a commitment to making a difference, we invite you to apply today.