The Northwest Enforcement Difference: SRT Reporting Software

At Northwest Enforcement, we are committed to providing superior service in an ever-changing environment. As part of this commitment to our clients, we offer real-time reporting through our proprietary Security Reporting Tool (SRT). This advanced system not only keeps you informed with 24/7 access to up-to-the-minute updates but also empowers you to make well-informed decisions about your security strategy. With SRT, we ensure that every detail of your security operations is monitored and managed with the highest level of precision and responsiveness.

In-House Development for Unmatched Flexibility

Unlike many security companies that rely on commercial software with fixed capabilities, our SRT reporting software is developed and maintained in-house. This allows us to make necessary changes and updates based on client feedback, ensuring that the software evolves with your needs and maintains our high standards.

SRT is more than just a reporting tool; it’s a testament to our commitment to our core value of transparency and our desire to provide value for our clients. By offering real-time, customizable reporting, and maintaining control over our software’s development, we ensure that you receive the highest level of service and honesty.

A Powerful Tool To Keep You Informed

Our robust reporting tool keeps you up-to-date on your security activities, helps you optimize your security strategy, and ensures the accuracy of your information. SRT not only provides a 24/7 accessible online dashboard with real-time information but also digitally delivers reports and daily activity records directly to you, making it easy to stay informed about your security services and take action as needed.

Here’s how our transparent technology can enhance your experience:

• Access Reports and Activities: SRT delivers detailed reports specific to each of your sites, helping you identify areas for improvement and optimize your security strategy. These reports provide the data you need to make informed decisions about your security services.
• View Photos: Alongside detailed reports, you can view photos associated with each activity. These visual records provide a clearer understanding of daily occurrences at your locations.
• Review Your Contact Information: Keep your contact information up-to-date to ensure effective communication between NEI and your team. SRT makes it easy to review and update your contact details as needed.
• Make Updates Across All Your Sites: Manage your customer information across multiple locations effortlessly. SRT allows you to add or remove contact information, update billing details, and more.
• View Your Contracts: Easily access and review your contracts with us, including terms of service and payment information.

Customizable SRT Reports to Meet Your Needs

SRT offers customizable reports tailored to meet your specific needs. For example, after receiving feedback from a client, we updated our process to include the incident report type in the subject line of emails, making it easy to scan and prioritize based on urgency. This enhancement makes it easier for you to scan and prioritize reports based on urgency.

Incident Reports you may receive include:

• Emergency and Safety Reports address critical situations such as fires, medical emergencies, and biohazardous conditions. Our officers swiftly respond to alarms and provide immediate assistance, including calling medical services when needed.
• Property and Maintenance Reports focus on maintaining the integrity and safety of the property. We report issues like broken fixtures, unsecured property, and lighting problems. Our reports also track found items, graffiti, and trash to keep your property in top condition.
• Behavior and Compliance Reports manage interactions and rule enforcement on the property. We address issues such as harassment, noise complaints, and parking violations. Our team also monitors for loitering and trespassing, ensuring that all rules are upheld.
• Security and Surveillance Reports monitor security-related activities and potential threats. We document suspicious behavior, vandalism, and theft, and handle traffic accidents on the property. Our reports also cover illegal dumping and unauthorized camps to keep your property secure.

This real-time reporting capability benefits our clients by providing immediate access to crucial security data, allowing for quick adjustments and proactive measures. With SRT, you stay ahead of potential issues and gain valuable insights that help refine your security strategies, ultimately enhancing the safety and efficiency of your operations

Contact us today to experience the benefits of SRT and see how our tailored security solutions can enhance your operations.