Your Probationary Period with NEI: What to Expect

Starting a new job is both exciting and challenging. At Northwest Enforcement, we use the first 90 days as a probationary period to set our team members up for success. This period ensures that both the company and the team members are aligned in expectations, performance, and fit. Here’s what you can expect during your probation and how it sets the stage for long-term growth at NEI.

Training and Onboarding: Laying the Foundation for Success

The first 90 days are critical for your development and integration into our team. When you join NEI, we focus on providing you with the tools, resources, and training you need to excel in your role. During your probationary period, you’ll experience our team member-proven process, starting with:

• Comprehensive Onboarding: You’ll gain a full understanding of NEI’s policies, procedures, and core values.
• Pre-Assignment Training: As part of your training, you’ll familiarize yourself with the site you’re assigned to, including post orders, safety procedures, and any site-specific requirements.
• Field Leader Guidance: You’ll work closely with field leaders who guide you through your initial shifts and ensure you’re confident in your role.

Staying on Track: Regular Check-Ins

We believe in regular communication to support your success during probation. During your probationary period, we’ll conduct regular check-ins at 30, 60, and 90 days. These check-ins will involve in-depth coaching, performance evaluations, and discussions about your progress and any challenges you may be facing. These reviews include:

• Performance Evaluation: We’ll evaluate your performance against specific key performance indicators, while also identifying areas for improvement.
• Attendance and Punctuality: We’ll review attendance patterns, including any late arrivals or call-outs, ensuring that we maintain a reliable and punctual team.
• Recognition: We celebrate successes! If you’ve received client kudos, positive feedback, or gone above and beyond, we’ll recognize these achievements.
• Company Policy: You’ll be checked on adherence to company policies, including uniforms, breaks, and grooming standards.

Quarterly Reviews: Your Path to Growth

In addition to the structured check-ins during probation, we also conduct quarterly reviews to evaluate progress and foster development. These conversations focus on:

• Strengths and Areas for Improvement: Highlighting what you excel at and where growth is needed, such as report writing or attention to detail.
• Previous Goals: Reviewing goals from your last check-in and setting new ones.
• Uniform and Equipment Standards: Ensuring all issued items are accounted for and meet NEI’s professional standards.
• Company Culture and Values: Discussing your understanding of our core values and culture.

If performance concerns persist beyond the probationary period, team members may re-enter probation to address specific areas needing improvement. This ensures that every individual has a fair chance to meet NEI’s high standards.

Team Member Benefits

After the completion of your 90-day probationary period, full-time team members gain access to:

• Health Insurance & Health Savings Account (HSA): Comprehensive medical insurance with partial premium coverage, plus an HSA option.
• Dental & Vision Insurance: Dental and vision coverage options for you and your family
• Life Insurance: Basic life insurance with additional voluntary options, premium partially covered by us.
• Protected Sick Time (PST): Accrued sick time ensures you have the support to recover and rest when needed.

In addition to these benefits, we also offer a discounted gym membership, quarterly access to the Columbia Employee store, and a financial wellness program.

Support for Your Career Growth

At NEI, we are committed to your long-term success. During your first 90 days, we provide ample opportunities for growth:

• Training and Development: From advanced security training to leadership classes, you’ll be informed about available courses and how to sign up.
• Career Pathing: During your reviews, we’ll discuss your career goals—not just for the next quarter, but for the next 5 years. We want to help you build a rewarding career with NEI.
• Positive Company Culture: We foster a positive work environment through twice-a-week inspirational messages, team celebrations, and fun recognitions like wheel spins.

Our 10-year retention goal is a testament to this commitment. Over the next decade, we aim to have 75%+ of our team members with three or more years of tenure. We are dedicated to building a strong, experienced, and loyal team that can provide exceptional service to our clients.

Your first 90 days with NEI are about more than meeting expectations—they’re about building a foundation for success. Through regular training, structured check-ins, and ongoing feedback, we ensure every team member has the opportunity to grow, contribute, and thrive.

At NEI, we’re committed to fostering a team of professionals who take pride in their work and make a difference every day. Your probationary period is your chance to show us what you’re capable of and to receive the support you need to succeed in your role. Ready to join our team? Apply today.