Trauma Informed Care

Many people have experienced trauma in their past that could have triggers that could potentially result in dangerous behavior. Northwest Enforcement officers are truly there to help but how do you help someone you don’t know? This course gives officers some tools to build rapport, assess the situation and respond with kindness and respect.

Training Description: Participants explore how to think about helping people, how to notice triggers, what are lagging skills and why to put emphasis on these skills. To learn this, they walk through real-life scenarios and challenge themselves on how they react and what will/will not be tolerated. Participants review the crisis development model using real-life examples and talk about the importance of not only verbal and non-verbal communication as well as the role that both play in helping someone through a crisis. Participants discuss a decision-making matrix of resources to help team members cope with crisis.