ADVANCED SECURITY TRAINING
These classes are for internal team members at this time
Baton
In this class, participants will learn techniques and field skills related to the operational use of a tactical baton. Skills include how to carry and present the baton as well as defensive application procedures. Instructors will discuss communication and interaction methods that should always be employed prior to use of force as well as the appropriate time and place for use of a tactical baton to defend themselves from attack.
Conflict Resolution
In this class, participants refer to the book Verbal Judo by George Thompson and Jerry Jenkins as a reference to tactical communication. This sets the stage for discussion about L.E.A.P.S., the three truths of communication, the benefits of the five-step approach, the sources of persuasion and the four criteria for action. The class talks through real-life examples to practice conflict resolution and de-escalation of situations they’ve experienced in the field.
CPTED
Participants learn what CPTED is and how it can be used by anyone to help create a safe community. As security officers, they will learn what to be looking for when on clients’ properties. Based on what they see, they’ll be ready to recommend ways to change the physical environment to positively influence human behavior. They will learn how simple lighting, landscaping or signage can help reduce fear and crime while improving quality of life.
ECD
This course includes instruction, demonstration and discussion of scenarios to equip participants with the knowledge and practical skills to use an ECD with proficiency, confidence and composure. Training includes discussion of the technical aspects of how the device works (including probe placement and ballistics), legal implications of use, safe handling, finger positions, reloading, deployment protocols, use of a laser and fixed sights and how to aim and hit a target. Demonstration and skill-building focuses first on safety and includes handling and reloading drills.
FIRST AID/CPR/AED
Participants follow the EMS Safety First Aid, CPR (Health Safety Institute certified), AED (OSHA & AHA certified) training course to meet contract requirements. Team members learn life-saving skills and must complete each section in order to get full certification.
HANDCUFING
Participants start with a discussion of safety because it is our number one goal. An injured team member or suspect is not an acceptable outcome, even if the suspect is restrained on the ground. Instructors teach officers how to conduct a search for weapons and what to do upon disarming a suspect. They review ways to safely carry, open and close handcuffs as well as how to double lock and safely remove them from the suspect. They teach officers about body mechanics dos and don’ts. And they teach officers that handcuffs, like any other tool, must be checked for any malfunctions, adequately stored and cleaned.
LOW LIGHT
Participants will learn to react safety, quickly and reflexively in low light or limited visibility situations. This will prepare them to address single or multiple people at their worksites by proactively using cover and concealment, clearing, flashlights and area lighting to their advantage, and for the safety of everyone involved. They will understand flashlight types, modifications and accessories.
MENTAL HEALTH FIRST AID
Participants learn how to respond in a mental health emergency and offer support to someone who appears to be in emotional distress. In a basic First Aid class we learn that a Band-aid does not fix every injury. In Mental Health First Aid, participants learn that we cannot always help everyone and not everyone experiencing a mental health emergency has a mental disorder. The class teaches basic knowledge and skills to respond to an individual in distress including signs and symptoms of a variety of diagnosable mental disorders. Participants will learn about ways to help support someone that may not need professional treatment for what they are experiencing as well as possible ways to assist in specific situations. The class goes over the recovery paradigm, myths of mental disorders and what role team members can play in Mental Health First Aid.
OC PEPPER SPRAY
Participants will learn what OC is and how the spray is made, when and how to appropriately deploy it, how to decontaminate and how to document and report when OC is used. Instructors review company policy, use of force protocols, and how to care for a suspect. Participants learn about defensive techniques for carrying and deploying pepper spray, what the physiological impacts are, impacts of spraying at different distances, how to transition to handcuffing and other defensive tools when necessary. Participants will also learn about legal restrictions and implications.
SITUATIONAL PROTOCOL
Participants learn the difference between the various levels of incidents and personal interactions they’ll encounter while working. They learn what reporting is needed and who needs to be contacted at each level, both within the company and with the client. Real-life examples make this class interactive and highly applicable to everyday work.
REPORT WRITING
Participants learn techniques on how to document vital information, such as description of surroundings, accurate explanation of involved individuals, clear details on where an incident happened, exact documentation of verbal interaction and true information regarding any weapons on scene. Officers learn and discuss how to apply these techniques, so they are ready to put them to use at their work sites. Participants learn about the mechanics of reports, proofreading while facts are fresh and the importance of reading out loud to ensure a report makes sense. Completing this class leaves officers with the tools necessary to create a report that provides accurate information for clients and any investigations that may occur.
TRAUMA INFORMED CARE
Participants explore how to think about helping people, how to notice triggers, what are lagging skills and why to put emphasis on these skills. To learn this, they walk through real-life scenarios and challenge themselves on how they react and what will/will not be tolerated. Participants review the crisis development model using real-life examples and talk about the importance of not only verbal and non-verbal communication as well as the role that both play in helping someone through a crisis. Participants discuss a decision-making matrix of resources to help team members cope with crisis.
Have Questions About Security Training?
Learn about the specialty courses we offer our team and inquire about state certification courses for yourself or your organization!
In Our Client's Words
"Their officers don't just 'follow orders' - they receive site-specific training and adapt to the unique challenges of our properties." Property Manager - Commercial Real Estate
"They invest in their officers and ensure they're trained for our unique needs." Corporate Relations - Agriculture Company
Interested in Making A Career Move?
NEI is the premier employer for security guards and patrols in Oregon and Washington. We’re always hiring!

